Terms of Service for owlpaper.co
- Introduction
Welcome to Owl Paper! These Terms of Service (Terms) govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms.
- Products and Pricing
We sell handmade paper products, including notebook covers, pens, calendars, planners, and notebooks. All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors.
- Orders and Payment
By placing an order, you agree to pay the total amount, including shipping and taxes. We accept payment through credit card, debit card, PayPal, and Apple Pay. All payments are processed by a third-party payment processor, and we do not store your financial information.
- Shipping and Delivery
We will ship your order to the address you provide. Shipping times are estimates and not guarantees. We are not responsible for delays caused by the shipping carrier or for lost or stolen packages once they have been delivered to the address you provided.
- Returns and Refunds
We offer a 30-day return policy for goods in their original condition. If you wish to return an item, please contact us within 30 days of receiving your order to initiate the process. Returns are only accepted for products that are unused and in their original packaging. Please note: Pre-orders are final sale and non-refundable. Because pre-orders fund the specific bulk manufacturing and are allocated immediately to production costs, we cannot accept cancellations or offer refunds on pre-order items.
- Intellectual Property
All content on this website, including product designs, text, and logos, is the property of Owl Paper and is protected by copyright law. You may not use our content without our express written permission.
- Limitation of Liability
In no event shall Owl Paper be liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product you bought from us.
Privacy Policy for owlpaper.co
- Introduction
This Privacy Policy describes how Owl Paper (we, our, or us) collects, uses, and shares your personal information when you visit or make a purchase from our website. We are committed to protecting your privacy.
- Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, and time zone. We also collect information about the individual web pages or products you view and how you interact with the site.
When you make a purchase, we collect your name, billing address, shipping address, email address, and phone number (Order Information). We do not collect or store credit card information; this is handled by our secure payment processor.
- How We Use Your Information
We use the Order Information to fulfill your orders, process payments, and send you order confirmations. We use the Device Information to improve and optimize our website (e.g., by generating analytics about how our customers browse and interact with the site).
If you opt in to our mailing list, we may use your email address to send you marketing communications about new products or promotions. You can unsubscribe at any time.
- Sharing Your Information
We share your personal information with third parties to help us use your information as described above. For example, we use a payment processor to handle payments and a shipping carrier to deliver your orders.
We also use a tool like Google Analytics to understand how our customers use the site. You can read how Google uses your Personal Information here: https://policies.google.com/privacy
- Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
- Changes to the Policy
We may update this privacy policy from time to time. The 'last updated' date at the top of the policy will indicate when changes have been made.